Speaker |
Country |
Organisation |
Theme |
WORKSHOP OPENING |
|||
Mr. Juris Lujāns Minister |
Latvia |
Minstry of Economics of the Republic of Latvia |
Opening remarks |
Ms. Asnāte Ziemele President |
Latvia |
Latvian Country Tourism Association "Lauku ceļotājs" | Opening remarks from the host |
Mr. Klaus Ehrlich President |
Spain |
European Federation of Farm and Village Tourism "EuroGites" Andalusian Network of Rural Accommodations "RAAR" |
Opening remarks - A follow-up to the 1st European Congress on Rural Tourism (October 2003) Chairperson of the session Information Technologies |
Mr. Francesco Frangialli Secretary General |
Spain |
WTO (World Tourism Organization) | Opening remarks |
QUALITY | |||
Ms. Dr. Heike Glatzel | Germany | Environmental, tourism and regional consulting company "Futour" |
Chairperson of the session |
Mrs. Antra Damberga Project specialist |
Latvia | Latvian Country Tourism Association "Lauku ceļotājs" | A common understanding of rural tourism quality in Europe |
Mr. David Stanbridge Head of Quality department |
UK | "VisitBritain" |
Quality assessment schemes in England |
Mr. Mag. Manfred Gaber |
Austria |
Institute for Customer Satisfaction of Tyrol |
Modules for measurement of customer satisfaction in farm holidays |
TRAINING | |||
Ms. Gudrun Thora Gunnarsdottir |
Iceland |
Holar Agricultural College |
Chairperson of the session |
Mr. Naut Kusters Manager |
The Netherlands | "ECEAT Projects" |
Towards quality rural tourism training in Europe |
Ms. Jean O’Sullivan |
Ireland | "West Cork Leader Co-Op." | Provider training in support of a strong brand of the product |
Ms. Pia Kattelus |
Finland |
University of Helsinki, Institute for Rural Research and Training |
Developing educational methodology for rural animators |
ENVIRONMENT | |||
Mrs. Ērika Lagzdiņa | Latvia | Regional Environmental Center for Central and Eastern Europe |
Chairperson of the session |
Ms. Nicola Breier | Belgium |
European Commission, DG ENV, unit: Environment and Industry |
The EU eco-label for tourist accommodation services |
Mr. Herbert Hamele | Germany | European Network of Experts and Organizations in Tourism, Environment and Regional Development "ECOTRANS" | Sustainable tourism in Europe - harmonisation of diversity and promotion of ecolabels |
Ms. Agnese Jakoviča Project specialist |
Latvia |
Latvian Country Tourism Association "Lauku ceļotājs" |
Success and sustainability of eco-tourism products. Round table of experts "The Green Certificate" - eco-label for rural tourism establishments in Latvia Presentation |
Mr. Jonathan Proctor |
Scotland |
"Green Business UK" |
Success and sustainability of eco-tourism products. Round table of experts “Green Tourism Business Scheme” – eco-label in Scotland |
Ms. Christa Morawa |
Germany |
German Environmental Agency |
Success and sustainability of eco-tourism products. Round table of experts "Viabono" - eco-label in Germany |
Mr. Ronan Girard |
Belgium |
European Landowners Organization |
Success and sustainability of eco-tourism products. Round table of experts Rural development and rural tourism in Europe, more than an opportunity a means of revitalisation |
Mr. Michal Burian |
Czechia |
ECEAT - International |
Success and sustainability of eco-tourism products. Round table of experts ECEAT sustainable tourism quality concept |
INFORMATON TECHNOLOGIES | |||
Mr. Ģirts Ziemelis System analyst |
Latvia | Latvian Country Tourism Association "Lauku ceļotājs" |
Open source information and reservation system development for small and micro enterprises in rural areas |
Mr. Pascal Boulet-Gercourt Manager |
France |
French Federation of Rural Tourism "Gites de France" |
Implementation and running a computerised reservation system – specific requirements of rural tourism |
Mr. Mag. Hans Embacher Manager |
Austria |
"Austrian Farm Holidays" |
Opportunities and limits of on-line reservation systems for rural tourism providers |