No 22126

Beverages Estonia, North

Kloostrimetsa

Tourism offer for visitors and tour operators - Questionnaire

Visitor opening and booking

1. During which months do you welcome visitors?

may - september

2. Are visits possible only by advance booking?

Yes No

If yes: How much advance notice is normally required?

days

3. Do you have set visiting hours?

Yes No

4. Do you welcome individual visitors?

Individual visitors not accepted

Visitors can explore the site independently

Individual visitors can visit only as part of a guided tour

Individual visitors can visit both independently and as part of a guided tour

5. Are pets allowed on the premises?

Yes, all Pets allowed

Yes, small pets only

Yes, assistance/guide dogs only

No pets allowed

Other

Group visits

6. Do you welcome organised groups?

Yes No

7. Who normally leads the guided tours?

Owner(s)

Employee(s)

External guide(s)

Other

8. What is the maximum group size?

people

9. What is the minimum group size for a group booking?

people

10. Is there suitable parking for coaches?

Yes No

11. Can a coach drop-off/pick-up passengers off at the entrance?

Yes No

12. How far is the coach parking area from the visitor entrance?

metres

13. Are there suitable toilet facilities for groups?

Yes No

14. Do you have a dedicated visitor reception and/or tasting room?

Visitor reception

Tasting room

Both Visitor reception and Tasting room

Neither

15. What is the standard duration of a guided tour, including the tasting?

hours

16. In which languages can you offer guided tours? Please specify:

estonian, english, finnish,

17. What does the guided tour include?

Production facilities / objects

Fruit orchard tour

On-screen presentation (slides or video)

Tasting

Other

Accessibility

18. Which parts of the visitor experience are accessible to visitors using wheelchairs?

Production facilities

Orchard

Tasting room

Toilets

Visitor shop

Outdoor areas

Other

19. If part of the visit is not accessible to a wheelchair user, what alternative experience or arrangement do you offer?

An accessible alternative route or experience

A video, photos, or virtual tour of the inaccessible area

The visitor waits in an accessible area while the rest of the group continues

The visitor can join the group again at a later point

No alternative is currently available

Other

Tasting

20. What does the tasting include?

Drinks only

Drinks served with snacks

21. Do you use products from local producers for tasting snacks?

Yes No

If yes, Please specify the products and, if possible, the farms or producers they come from?

cheese (local producer), cider jelly etc (our own proucts)

22. Do you offer non-alcoholic drinks (for drivers, children, and visitors who do not consume alcohol)?

Yes No

If yes, what non-alcoholic drinks do you offer?

kombucha, lemonade (own products)

23. Do you offer special or alternative tasting options?

Yes No

If yes, please specify:

light meal (quiche, cake, coffee)

Catering

24. Do you offer catering for groups?

Yes

Catering can be arranged through an external provider

If yes: How far in advance must catering normally be booked?

days

25. Can you provide catering for visitors, taking into account special dietary requirements or food intolerances?

Yes No

If yes, please specify:

all

Prices

26. Tour Prices:

Tour Prices for Groups (please specify group size):

15 eur

Tour Prices for Individual visitors (per person):

Tour Prices for Children (specify age):

Tour Prices for Seniors:

27. Do you offer a commission to tour operators or travel agencies?

Yes No

Shop and payment

28. Do you have an on-site shop selling your own products?

Yes

No, but visitors can buy our produce on site

29. If you have an on-site shop, does it also sell products from other local producers?

Yes No

If yes, please specify:

cheese, bier, ice cream, candys, sauces, vegetables, fruits

30. Which payment methods do you accept?

Cash

Card

Bank transfer/invoice

Other

Special experiences and events

31. Do you offer any special experiences and/or events for visitors?

Orchard festivals

Apple harvesting

Participating in bottling

Cider-making workshop

Parties and private celebrations

Corporate events

Concerts or other cultural events

Other

32. Do you participate in regional or national events with your business? (e.g. Open Farm Day, Local Café Days, etc.)?

Yes No

If yes, please specify:

Open Farm Day, Local Cafe Day

Products and additional services

33. Do you produce other products apart from cider? (e.g.., spirits, jams, lemonades, seasonal products for Christmas, etc….)

Yes No

If yes, please specify:

jams, vinegars, juices, syrops, jellys, vegetables, fruits, olive oil, herbs

34. Do you offer gift packs, either featuring your own products only or combined with products from other local producers?

Yes No

35. Do you offer customers the opportunity to have their own batch of beverages produced (private label, etc.)?

Yes No

36. Are you a member of a tourism or producer network(s)?

Yes No

If yes, please specify:

Estonian Rural Tourism NGO, Lääne-Harju Cooperation Council (Lääne-Harju Koostöökogu)

37. Do you have a description of the visitor experience/package?

Yes No

38. Do you have any awards, certifications, or other recognitions that should be mentioned in your visitor description?

Yes No

39. Do you offer online ordering for your products?

Yes, through an online shop

Yes, by courier/order request

If yes, please provide a link:

www.kloostrimetsa.eu

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